Support Services

Remote Infrastructure Support

Helpdesk Services

Teknoturf provides 24x7 helpdesk services (L1 support) which serve as the single point of contact for assistance on customer IT queries. We can also do Asset Management and Software License management for the entire IT Infrastructure.

Desktop Management Services

Teknoturf provides onsite and/or remote support for all desktop platforms with the customer support engineers working round the clock.

Network Management Services

The expert networking team at Teknoturf can manage LAN, WAN, Internet, Firewall, DNS, DHCP and VPN and devices like hubs, switches, routers, gateways, wireless etc.

Server Management

Teknoturf can manage servers running on a wide range of platforms like AIX, Sun Solaris, Linux, Windows etc. ensuring smooth running of the operating system. We can also monitor performance and perform tuning as well as install patches and fixes.

Database Management

Teknoturf DBA support team can support most of the database products including DB2, Oracle, SQL Server etc., which can run on a wide range of operating systems. We ensure maximum uptime and performance. The backup and recovery of databases can also be taken care of by the DBA support team at Teknoturf.

Enterprise Security Management

Teknoturf team of security experts will be able to provide consulting as well as maintain a secure IT infrastructure. We can assist the customers in accurately assessing and responding quickly to IT security incidents or malicious code infections (e.g. worm or virus outbreaks) in order to preserve network-centric business operations.

Storage Management

Teknoturf can manage enterprise storage including tape subsystems, SAN/NAS storage etc.

Remote Application Support

Teknoturf can provide remote application support and maintenance for a wide range of applications. Some of these include

  • Apache Webserver
  • Exchange Server
  • FTP Server
  • IBM HTTP Server
  • IIS WebServer
  • Lotus Domino
  • Lotus WebServer
  • Oracle Application Server
  • Tomcat Server
  • WebSphere Message Broker
  • WebSphere Process Server
  • WebSphere MQ
  • WebSphere Application Server
  • WebSphere Commerce Server
  • WebSphere Process Server
  • WebSphere Portal Server
  • WebSphere Fabric Server
  • Weblogic Server

Contact us

91-422-2231010 / 11

Connect to our Expert

Client Speak

Teknoturf instructors have taught for IBM in seven countries and they have consistently been rated extremely highly by students from diverse backgrounds and cultures.

David Barun Thomas, Regional Manager, South Asia, IBM Learning Services

Our Clients

  • Abn Amro
  • Accenture
  • Adobe
  • Bank Dhofar
  • Capgemini
  • Citi
  • Cognizant
  • Etihad
  • IBM
  • Infosys
  • Virtusa
  • World Bank